4.0 Customer RMA Line Item Listing

Line Items Listing

In the Customer RMA Line Listing page there is a Search Bar to search for customer RMA from the listing below. The table below has the listing with columns that contains:

  1. Customer RMA No.

  2. Service Note No

  3. Branch Name

  4. Supplier Name

  5. Item Name

  6. Serial Number

  7. Reason

  8. Request Action

  9. Created Date

  10. Modified Date

4.1 Edit Line Item

The Edit Line Item Page has a further tab that is Item Details.

4.1.1 Item Details

The Item Details tab has 2 more pages that are Main Details and Doc Link.

4.1.1.1 Main Details

Main Details

The Main details page of the Edit line item contains fields such as Item Code, Item Name, Serial Number, Reason of Repair, other reason, type of scotch , Supplier Name, Location, Status, Resolution.

The very bottom of the page has a Delete Button to delete the line item details.

4.1.1.2 Doc Link

The Doc Link Page further 2 tabs that are copied to and copied from.

4.1.1.1.2.1 Copied From
Copied To

The Copied from tab has a table with columns that has Doc No, Branch, Server Doc Type, Status and Date.

4.1.1.1.2.2 Copied To
Copied From

The Copied to tab has a similar table with columns that has Doc No, Branch, Server Doc Type, Status and Date. There is a Save Button on Top Right to save all the information after being filled.