2.0 Internal Sales Return Listing

2.1 In The Search Tab

If the system successfully adds an invoice line item to the Sales Returns applet, it will display a "Line Item Added" message in the lower left corner

Line Item Added

2.1.1 Search By Customer Tab

By clicking one of the customer, it will display the listing of invoice owned by the customer

Customer

By clicking on one of the invoices, it will display a list of invoice lines owned by that invoice.

Customer

In the Invoice Line Listing, you can:

  • Click on the “tick” box to select one or more invoice line items. Then you can click “Add Selected to Sales Return” button to add the selected invoice line item to the Lines tab

Customer
Customer

  • Click the "Add All to Sales Returns" button to add all invoice line items shown in the list to the Lines tab

Customer
Customer

2.1.2 Search By Invoice Tab

By clicking on one of the invoices, it will display a list of invoice lines owned by that invoice.

Invoice

In the Invoice Line Listing, you can:

  • Click on the “tick” box to select one or more invoice line items. Then you can click “Add Selected to Sales Return” button to add the selected invoice line item to the Lines tab

Invoice
Invoice

  • Click the "Add All to Sales Returns" button to add all invoice line items shown in the list to the Lines tab

Invoice
Invoice

2.1.3 Search By Serial Number Tab

You can click on the “tick” box to select one or more invoice line items. Then you can click the “Add to Sales Return” button to add the selected invoice line item to the Lines tab.

Serial Number
Serial Number

If serial number in Search By Serial Number Tab is:

  1. Blank : the quantity in Lines tab will be null

  2. Selected : the quantity in Lines tab will be 1

  3. Deselected : the quantity in Lines tab will be 0

Serial Number
Serial Number

2.2 In the Main Details Tab

Please fill up the compulsory (*) information for creating the sales return.

There are 14 components which allow the user to make changes respectively:

  1. Branch - Will populate default branch according to the branch selected in the setting

  2. Location - Will populate default location if branch according to the branch selected in the setting

  3. Sales Agent

  4. Member Card

  5. Transaction Date - Default to the current date

  6. Credit Terms - Entity ID must be selected first

  7. Due Date

  8. Reference

  9. Remarks

  10. Currency

  11. Customer

Main Details
Main Details

2.3 In the Account Tab

2.3.1 Entity Details Tab

Compulsory Information:

  1. Entity ID: Customer Code, auto-filled when a customer entity is selected.

  2. Entity Name: Customer Name, auto-filled when a customer entity is selected.

  3. Status: Active or Inactive. Auto-filled when a customer entity is selected.

  4. Entity Type: Corporate or Individual. Auto-filled when a customer entity is selected.

  5. Identity Type: IC or Passport, auto-filled when customer entity is selected. ** ID Number: IC or Passport number, f. auto-filled when a customer entity is selected.

  6. Currency: To determine based on the pricing condition what you are maintaining. Auto-filled when a customer entity is selected.

  7. GL Code: A number used to record business transactions in the general ledger. Auto-filled when a customer entity is selected.

  8. Description: Additional notes. Auto-filled when a customer entity is selected.

  9. Email: A central email through which customers want to communicate. Auto-filled when a customer entity is selected.

  10. Phone Number: A central phone number through which customers want to communicate. Auto-filled when a customer entity is selected.

Entity Details

After the Entity Id has been clicked, a list of customers will be displayed on the right side. You can select the customers from the list.

Select Customer

2.3.2 Bill To Tab

Name, Email and Phone No will be Autofill after have select the Entity ID.

If only 1 Billing Address exists in that Entity ID, the Billing Address will auto-populate after selecting the Entity ID.

List of Billing Addresses will be displayed on the right side for selection after clicking on the Billing Address.

Select Customer
Select Billing Address
Select Billing Address

2.3.3 Ship To Tab

Name, Email and Phone No will be Autofill after have select the Entity ID.

If only 1 Shipping Address exists in that Entity ID, the Shipping Address will auto-populate after selecting the Entity ID.

List of Shipping Addresses will be displayed on the right side for selection after clicking on the Shipping Address.

Select Customer
Shipping Address
Shipping Address

2.4 In the Line Items Tab

Please click the ‘+’ button to add new line items.

A list of items will be displayed on the right side.

A new column of Add Item will be displayed on the right side when one of the items is clicked and the changes can be saved by clicking on the Add button.

Lines
Select Item
Add Item

2.4.1 Item Details Tab

2.4.1.1 Main Details Tab

You can edit the item that you have selected.

Number fields such as Unit Price, Quantity Base etc are editable and it will affect other fields automatically.

Main Details
Main Details
Main Details
Main Details
Main Details

2.4.1.2 Delivery Instruction Tab

In the Delivery Instruction:

  1. Add Instruction and Set the Delivery Date

In the Delivery Message Card

  1. Add a message with the sender and receiver:

  2. Can click on the ‘Copy from Entity Name’ or ‘Copy from Recipient Name’ for getting the setting of the Sender and Receiver

Instruction
Instruction
Department

2.4.2 Batch Number Tab

The Batch Number Tab will displayed when the batch item is selected.

After the Batch Number, Quantity, Issue Date and Expiry Date are filled, click the “ADD” button will increase the quantity.

Click the checkbox to select the Batch Number that needs to be removed.

Batch Number
Batch Number
Batch Number
Batch Number
Batch Number

2.4.3 Bin Number Tab

The Bin Number Tab will displayed when the bin item is selected.

After the Bin Number, Container Measure, Container Quantity and Quantity are filled, click the “ADD” button will increase the quantity.

Click the checkbox to select the Bin Number that needs to be removed.

Batch Number
Batch Number
Batch Number
Batch Number
Batch Number

2.4.4 Serial Number Tab

The Serial Number Tab will displayed when the serial item is selected.

Serial Number

2.4.4.1 Scan Tab

After entering the number or the range of the numbers, click the “ADD” button will increase the quantity.

Click the “SCAN” button to scan the Serial Number.

Click the checkbox to select the Serial Number that needs to be removed.

Scan

2.4.4.2 Import Tab

Upload file from local device by dragging and dropping your file on the field or clicking the Upload File button.

Import

2.4.5 Costing Details Tab

Showing all the costing details about the selected item:

  1. Company Code

  2. Location Code

  3. Quantity

  4. Moving Average Unit Cost

  5. FIFO Unit Cost

  6. Manual Unit Cost

  7. Last Purchase Unit Cost

Costing Details

2.4.6 Pricing Details Tab

Showing all the pricing details:

  1. Pricing Scheme Code

  2. Name

  3. Unit Price

  4. Modified Date

Pricing Details

2.4.7 Issue Link Tab

  1. Showing list of issue link

  2. Contain project name, issue number and issue summary

  3. A new Edit Issue column will be displayed on the right side when one of the issue link is clicked

Issue Link

2.4.7.1 Edit Issue

In the Edit Issue, users can fill in fields of Issue Number and Summary

Edit Issue
2.4.7.1.1 Details tab

Drop down field like Project. Issue Type, Assignee, Reporter, Summary, Description, Parent and Created Date are selectable

Details
Details
2.4.7.1.2 Planning tab

The fields such as Target Start Date, Target End Date, Actual Start Date, Actual End Date, Calculated Start Date, Calculated End Date, Baseline Start Date, Baseline End Date, Billing Currency, Billing Amount, Cost Currency, Cost Amount, Story Point, Manday Target, Manday Allocated and Manday Billing can be filled.

Planning
Planning
Planning
Planning
2.4.7.1.3 Attachment tab

Upload file from local device by dragging and dropping your file on the field or clicking the Upload File button.

Attachment
2.4.7.1.4 Comment tab

A list of comments can be viewed at this tab.

Comment
2.4.7.1.5 Subtasks tab

A list of subtasks can be viewed at this tab.

Subtasks
2.4.7.1.6 Linked Issues tab

A list of linked issues can be viewed at this tab.

Linked Issue
2.4.7.1.7 Worklogs tab

A list of worklogs can be viewed in this tab.

The Log Time tab will be displayed on the right side when the ‘+’ button is clicked.

There are fields such as Activity Type, Date, Duration and Description to be filled.

Worklog
Log Time
2.4.7.1.8 Activity tab

A list of activities can be viewed in this tab.

Activity

2.5 Edit Line Items

Please click on the line item that wants to make changes.

Lines

2.5.1 Edit Item

All the fields are the same as the steps of adding items, and are editable.

In the Doc Link Tab, will show the Doc No that copy from and copy to.

Other tabs are the same as Adding Line items.

Please click on “Save” after making the changes.

Main Details
Instruction
Department
From
To
Costing
Pricing
Issue Link

2.6 Payment Tab

Please click the ‘+’ button to add a new payment.

  1. Can add different payment method such as Cash, Credit Card, Membership Point Currency, Voucher and Cheque

  2. Can add a new settlement method in the Cashbook Applet

Payment
Add Payment

2.6.1 Cash

Please fill in the compulsory fields such as Date, Amount.

Click on the ‘Add’ to add the settlement.

Cash

2.6.2 Voucher

Please fill in the compulsory fields such as Voucher # and Amount.

Click on the ‘Add’ to add the settlement.

Voucher

2.6.3 Credit Card

Please fill in the compulsory fields such as Date, Amount, Credit Card No and Name on Card.

Click on the ‘Add’ to add the settlement.

Credit Card

2.6.4 Membership Point Currency

Please fill in the compulsory fields such as Date, Amount, Point CCY and Point Currency for Settlement.

Click on the ‘Add’ to add the settlement.

Currency

2.6.5 Cheque

Please fill in the compulsory fields such as Date, Amount and Cheque No.

Click on the ‘Add’ to add the settlement.

Cheque

2.7 Department Hdr Tab

Can select Segment, G/L Dimension, Profit Centre and Project when creating Sales Return

Hdr

2.8 KO For Tab

Showing the item that the user can knock off.

Can choose to knock off for Delivery Order, Job Sheet, Sales Invoice and Sales Order.

Click on the tick box to select item that want to knock off.

Then Click on the ‘KNOCK OFF’.

A knock off is a copy of an original that sells for a considerably lower price.

KO For
Delivery Order
Job Sheet
Sales Invoice
Sales Order